Quite a few people have differing ideas of what Process Excellence (PEX) is, so I figured I’d attach this article from The Process Excelence Network. PEX is a great repository of knowledge for those interested in learning more can find the information.
“The last few decades have seen companies adopt a host of different approaches to improving the quality and efficiency of their output: Total Quality Management, Business Process Reengineering, Lean, Six Sigma, Business Process Management, Business Performance Improvement, and many more. What all these methodologies have in common is a focus on process – an activity through which something – whether tangible or intangible – is transformed into something else. At its most fundamental level, process excellence is not about a methodology, it is about improving the way that businesses create and deliver value to their customers.” Click here to continue